Real human support

Need a hand? Talk to a human.

Questions, problems, or a feature you wish existed? Send us an email. We’re here to help you get the PDF done and get on with your day.

hello@pdfpenguin.co

Fast replies, 9 AM–9 PM ET

We stay logged into email between 9 AM and 9 PM ET, and we respond within one hour of receiving a message. Almost as good as chat!

No bots, either.

Because talking to a bot sucks when you just want a freaking human to help you. Maybe someday we’ll train a penguin to monitor the email... but until then, human support is the best we can do.

Got a feature request?

Email us with the subject line “feature request.” We’ll review it within 24 hours. If it’s something we can add, we’ll get it done within 72 hours of your request and roll out the update to all of our users.

Send a feature request